Guide to Our New Customer Support Channels

Get Faster, More Convenient Support with Telegram and WhatsApp!

• To make it easier and faster for you to get the help you need, we are excited to add two new channels to our customer support service: Telegram and WhatsApp!

• You can now connect with our support team directly through these popular messaging apps for quick questions and real-time assistance.

Introducing Telegram & WhatsApp Support

Our team is ready to assist you on these new platforms during our regular operating hours.

• Operating Hours:
  Monday – Friday, 5:30 AM – 2:30 PM (India Standard Time, IST)
  How to Connect: Telegram/WhatsApp

• Easy Access: You can also start a chat instantly by clicking the Telegram and WhatsApp icons located in the bottom-right corner of our website.

Best For Quick Inquiries

These new messenger channels are perfect for getting speedy answers to simple questions, such as:

• Order status checks

• Shipping inquiries

• Simple product questions

• Website navigation assistance
  
  For more complex issues, such as detailed prescription questions or payment cancellations, we still recommend contacting us via our official email to ensure all necessary details are properly documented. We hope these new channels provide a more convenient and accessible support experience for you.